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AUTHORIZED SERVICE CENTER AGREEMENT


1. This agreement is made Bu Sung America Corp. / Everest Refrigeration, Carson, California, and ______________________________________________ for the purpose of the performance of warranty service.

2. The Service Center agrees that:

a. It will assume responsibility for all Bu Sung America Corp. / Everest Refrigeration products in its area regarding of their origin.

b. It will provide adequate facilities, equipment and personnel to effectively service the products in its area.

c. It will participate in service schools or seminar held in its area by Bu Sung America Corp. / Everest Refrigeration or Distributors.

d. It will obtain and maintain in a currant status, adequate insurance, all licenses, permits and other requirement incident to the work as required by federal, state, and local ordinances.

e. It will maintain an adequate stock of replacement parts to support the Everest equipment in its area.

f. It will use only OEM replacement parts.

g. It will provide service at the straight time rate of $_______ per hour, computed in quarter hour increments. It will charge a $_______ trip/truck charge. No trip/truck or related expenses are available for servicing of equipment sold directly by the Service Center.

Bu Sung America Corp. / Everest Refrigeration will not be responsible for payment of charges in excess of straight time labor unless the charges have been authorized in advance by Everest Refrigeration Service Department. A customer requesting premium or overtime service will be responsible for the difference between the normal straight time service rate and overtime charges.

h. Requests for labor rate adjustments may be made once a year. Service centers may submit the request for change to Everest Refrigeration, Attention: Director of Customer Service.

i. All labor claims of the Service Center must be received by the Everest Refrigeration for processing within thirty (30) days from the date of job completion. Any questions about claims must be raised within six (6) months of the completion of the job.

j. It will respond to all service calls within twenty-four (24) hours, and to emergency calls within four (4) hours. It will complete all calls in a reasonable time.

k. It will have a means of servicing after hours service call requests such as an answering service, pager, or frequently monitored message machine. It will provide service after hours, on weekends, and holidays for those customers who are willing to pay for the overtime premium.

3. Everest Refrigeration agrees that:

a. It will process all labor claims of the Service Center and, upon approval thereof, will pay the Service Center for all reasonable and necessary straight time labor charges as listed in the service procedures labor rate book for the appropriate Everest Refrigeration operating company. The Service Center will submit parts and materials claims to the appropriate Everest Refrigeration Distributor for payment. The Distributor will be reimbursed by the appropriate Everest Refrigeration operating company.

b. It will conduct operating company service seminars in a various areas of the country to update and enhance service proficiency.

c. It will review labor and mileage rates annually.

d. It will provide service diagnostic aid to the Service Company. Assistance will be available 24 hours per day, 7 days a week. Normal call center hours are from 8:00 AM to 5 PM pacific time.

4. Either party may terminate this agreement at any time with or without cause upon a thirty (30) day prior written notice to the other.

5. It is understood and agreed that this agreement does not change the status of the Service Center from that of an independent contractor. Under no circumstances shall the Service Center represent themselves as an employee or an agent of Everest Refrigeration.

6. It is understood and agreed that this agreement is non-exclusive, non-assignable, and non-transferable. The Service Center agrees to immediately notify Everest Refrigeration in writing when any change in ownership, in part or in whole, or any change in management occurs.

7. This agreement contains the entire agreement between the parties, and all other understandings or promises of any kind are superseded hereby. This agreement shall not be varied or amended except by an instrument in writing signed by authorized offices of Everest Refrigeration and the Service Center.

SIGNED AND ACCEPTED in multiple originals effective the _________day of _________________ 200__.


____________________________    Everest Refrigeration

(Service Center Name)

By__________________________    By Yong Lee

Title ________________________    Title: President

Signature ____________________    Signature ________________________

Date ________________________    Date_____________________________


967 E. Sandhill Ave., Carson, CA 90746 Tel: (310) 323-6586 Fax: (310) 323-7524


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